Category Archives: Ticker Tape

Change in Service Provision of eConsultations from 15 July 2021

We are due to make some changes in the service provision of eConsultations that we currently offer. At present, patients can send an eConsultation via the practice website at any time, 24 hours a day. Since we are moving towards business as usual, we would like to continue providing eConsultations however this service will only be available during the core hours of the practice from 8am to 6:30pm Monday to Friday. 

There is out-of-hours provision in place such as the NHS 111 which patients can access if needed. Our eConsultation service will not be available during the out-of-hours with effect from 15 July 2021 or soon after. This change will not impact or reduce the availability of appointments but will help us to manage the workflow efficiently.


Oakfield Surgery

COVID Safe Events at Anerley Town Hall – Next event and COVID vaccination clinic on Thursday 25th March 2021 from 12-4pm

Click the following link to view or download the leaflet: Anerley Town Hall Vaccination Clinic FINAL

Covid vaccination clinics
Are you 55 or over, 18-65 with an underlying health condition, a carer, shielding or clinically vulnerable? Have you had your Covid vaccine yet? If you are in an eligible group, please book a vaccination at Anerley Town Hall:
Call to book your vaccination on 020 8175 0473

There will be limited take away meals available!
Food prepared and cooked by Mama Vastey’s will be provided free for collection on the way out.

Thursday 18 March 2021 12-4pm
Thursday 25 March 2021 12-4pm

Covid Safe Events at Anerley Town Hall
IT help
There will be free face to face tutorials (socially distanced) to help you get online or get more out of your laptop, tablet or phone. Whether you have absolutely no idea how to use media or just want to update and improve your existing skills – all are welcome.

This service is provided by Clear Community Web.
Call to book your IT tutorial on 020 8676 5666

Planning your visit
Address: Anerley Town Hall, Anerley Rd, Anerley, SE20 8BD
By Train: Anerley station is opposite. Crystal Palace station 10 minute walk
By Bus: Bus 157-249-354-358-432
(Stop Anerley Road/Anerley Station)
By Car: There is limited car parking in the Library car park, or nearby street parking

NHS SEL Clinical Commissioning Group is working in partnership with Crystal Palace Community Trust to offer a local vaccination clinic in Anerley.

Book your appointment and get vaccinated.
For further details about the Covid vaccination, visit


COVID-19 Vaccine: The NHS will get in touch when it’s your turn to be vaccinated – please do not contact the Surgery before then

COVID-19 Vaccine: The NHS will get in touch when it’s your turn to be vaccinated – please do not contact the Surgery before then

The first phase of the NHS COVID-19 vaccination programme has begun. However, initially the vaccination will be prioritised for those aged 80 and over, care home workers and residents, and frontline health and care staff. These vaccinations will be delivered through a limited number of Hospital and GP Hubs. See this leaflet explaining who was chosen for the first group and why.

If you are in a priority group, when it is the right time, you will receive an invitation to come forward for your vaccination.  For most people this will be a letter, (some might receive a text from their GP practice), the practice or the national NHS.  This letter will include all the information you will need to book appointments, including your NHS number.  

This is going to be a long-term programme and it will likely take until at least Spring before all high-risk groups have been offered a COVID-19 vaccine.

Please help us and do not contact the practice or other NHS services to get an appointment for a COVID vaccination until you get this letter.   Please also continue to follow the national guidance to control the virus and save lives. 

Information on the vaccine is available on


Inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions.

Prior to the coronavirus outbreak we had a very small number of patients with COPD (not asthma) that were eligible for a rescue pack of antibiotics and steroids. These patients had been appropriately assessed and counselled by healthcare professionals.

We will NOT be issuing any rescue packs to new patients during this crisis. If anyone has potential coronavirus, if they are unwell enough to require antibiotics they will need to be assessed appropriately (online, on the phone and if required face to face). For this reason it is NOT SAFE for us to issue new patients with medication “just incase” you fall unwell.

We have been inundated with requests by well patients with COPD/asthma for a rescue pack antibiotics and steroids due to this incorrect information. This is slowing our response to those who need us most. Please remove this incorrect information from your threads and inform others who have also shared it.

Please do not contact your GP practice for a rescue pack. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to before doing anything else.

Many thanks,
Oakfield Surgery