Accurx Patient Triage – Contact our Doctors Online – Going live from 15 April 2024

In line with Modern General Practice access, Oakfield surgery will be providing appointments via the AccuRx digital tool from 15th April 2024. This means that we will triage all requests for appointments to allow timely access according to clinical need.

Accurx Patient Triage for clinical requests is available Monday to Friday from 8am to 4pm, excluding Bank Holidays.

Accurx Patient Triage for administrative queries is available Monday to Friday from 8am to 6:30pm, excluding Bank Holidays.

Please complete an Accurx Patient Triage if you would like to book an appointment with the Doctor or Nurse Practitioner. You can submit your online request by clicking on “Submit a new request” link from the home page under “Contact us online” or use the link below.

Contact us online

If you need help with a non-urgent medical or admin request, you can now contact us online.
Submit a new request

If you are unable to complete an Accurx Patient Triage, please phone or visit the surgery and we will complete an Accurx Patient Triage on your behalf. When calling or visiting Oakfield Surgery, our telephone operators/receptionists will be able to assist you with your query.
Please note all incoming and outgoing calls are recorded.

You DO NOT need to complete an Accurx Patient Triage if you would like to book an appointment with the Nurse e.g. childhood immunisations, dressing change, asthma review, cervical screening etc… Please phone the surgery to book an appointment.